TRACKING YOUR ORDER
To check your order status:
- Log in to your account.
- Under Order History, select your order's number.
Some pre-order and back order items may take in longer time. Please ensure you've allowed 10 - 20 days before querying it with our Customer Service team.
Please note that "Pre-Order" items are not guarantee to have stock. If Pre-Order items are no longer available, we will refund to your original payment.
We will be happy to provide you with your order status or tracking information. To better help us assist you, please have your order number and last name on the order ready. Please email firstname.lastname@example.org
CHANGE OR CANCEL YOUR ORDER
Once your order has been dispatched we are unable to change a residential delivery address.
Once your order has been confirmed, we will not be able to make any changes.
ADD ITEMS TO AN ORDER YOU JUST PLACED
Unfortunately we cannot add items to an existing order.